With over a decade of experience in hospitality operations and restaurant management, Sereno Shunmoogam serves as the Group Operations Manager at Hugamara Group, bringing a strong track record of operational excellence, team leadership, and business growth.

Throughout his career, Sereno has specialized in managing high-volume hospitality environments, turning around underperforming operations, and delivering exceptional financial results; including record-breaking turnovers and award-winning guest experiences.

He has worked extensively with some of South Africa’s leading hospitality and food corporations, overseeing multiple brands and large teams while consistently driving operational efficiency and service excellence. His experience also includes working with Tourvest within their restaurant division, managing operations in the iconic V&A Waterfront , one of the world’s most visited tourism destinations.

Known for his hands-on leadership style and ability to build high-performance cultures, Sereno brings deep expertise in financial management, operational strategy, customer experience, and people development, helping drive Hugamara Group’s vision of creating world-class hospitality experiences.